Facilities and Services at Geneva Airport (GVA)

Services at Geneva Airport include:

 

- Banks, ATMs, Currency Exchange

- Tax Refund

- Post Office

- Dry Cleaning

- Wellness Centre

- Travel Agency

- Showers

- Play area

- Meditation room

- Free Wi-Fi

- Conference rooms

- Internet and printer access and free

- Duty Free

- Fashion & accessories

- Restaurants

- Bars

- Souvenirs and gifts

- Watches and perfumes

- Tobacco shops

- Flowers

 

Baggage services

At Geneva Airport there are several services concerning baggage.

Take a look below:

 

Automatic baggage lockers

At the Railway Station level there's the automatic baggage lockers service.

The minimum stay is of 6 hours and the maximum 96 hours (4 days).

Service hours: 03:30 am to 00:30 am.

 

Baggage wrapping

Secure your baggage with the baggage wrapping service.

Fares: From CHF 20.

Location: Check-in level

Contact: geneva@excess-baggage.com

Service hours: 05:00 am to 09:00 pm.

 

Baggage porter service

A baggage porter service is available upon request.

Location: Arrival and Departure levels.

Contact: porteur.gva@ch.issworld.com

Please note that reservations must be made upon 24 hours prior your arrival.

Fares: CHF 3 / baggage

Minimum fee: CHF 10.

 

Lost & found

Have you lost any personal belonging at Geneva Airport facilities? Please contact with the following agents:

 

- Police: tel. +4122 427 57 90

Service hours: 07:00 am to 07:00 pm.

- Cantonal Lost Property Service: +41 22 427 09 00 | scot@police.ge.ch

Service hours: 07:30 am to 12:00 pm - 01:00 pm to 04:00 pm from Monday to Friday.

Location: Inside or outside the airport (public area).

For lost items on an aicraft, please contact with your airline.

 

ATMs and banking service (Banque Cantonale de Gèneve BCGE)

ATMs can be found along Departure level in both public and transit area, and also in the cargo hall.

Contact: +4158 211 21 00

 

Currency exchange

Global Exchange Group is the main currency exchange operator at Geneva Airport.

Contact: serviceclient@global-exchange.ch | 0800 00 83 50 (toll free from Switzerland).

Service hours:

Departure: 05:30 am to 09:30 pm (main desk).

Arrival: 06:00 am to 11:45 pm (main desk), 06:30 am to 11:45 pm (second desk).

Location:

Arrival: Transit & public zone

Departure: Transit & public zone

 

Business services

Business services at Geneva Airport includes photocopy machine, internet and photo booth.

Location: Public zone.

Contact: +4122 796 84 44 | +4122 796 12 40

Service hours: According to the airport's opening hours.

 

Children's area

Children's area at Geneva Airport consists in kitchen, games and a rest area for both children and families.

On the other hand, baby care facilities are also available (baby-changing corner, nursing area).

Location: Transit zone (Mezzaine).

Contact: +4122 717 71 92.

Service hours: Daily, from 08:00 am to 08:00 pm.

 

Key object deposit

This services stands for a key and object deposit counter.

Fares: CHF 10.

Contact: +4122 817 43 90

Service hours: 05:00 am to 09:00 pm (check-in desk) | 09:00 pm to 11:00 pm (Swissport desk).

Location:

- Check-in level (desk no.90)

- Arrival level (Swissport desk)

 

Meditation room

Relax prior taking your flight at the Meditation room.

Location: Transit zone (Mezzanine)

Contact: gva.chaplaincy@bluewin.ch | +4122 717 75 76.

 

Post office

Services: Postomat, euros in cash, ticket corner, send money by postal order, SIM card, and general postal services.

Location: Arrival (public zone)

Contact: serviceclientele@post.ch | 0848 888 888

Service hours: Mon-Fri: 07:30 am to 06:00 pm, Sat: 08:30 am to 12:00 pm.

 

Showers

Want to take a shower? The shower services at Geneva Airport cost CHF 15 and includes shower sopa, shampoo and towel. Please note that payment by cash in CHF is only allowed.

 

Locations:

- Welcome desk Swissport (Arrival, luggage area)

- Information desk (Arrival)

- Nursery (Departure, transit area).

Contact: +4122 717 71 05+

 

Service hours:

- Welcome desk Swissport: Daily, 07:30 am to last schedule flight.

- Information desk: Daily, 07:00 am to 11:00 pm

- Nursery: Daily, 08:00 am to 08:00 pm.

 

Smoking area

There's a designated smoking area at Geneva Airport.

The room is equipped with ventilation and smoke extraction.

Fare: Free

Location: Departure (Transit Area).

 

VIP lounges

VIP Services and Lounges are also available at the airport as well as assistance to passengers with special needs or reduced mobility.

 

To use the service, passengers should request it previously to the airport or to the airline for the assistance to passengers with special needs.

 

Lounges at Geneva Airport:

 

- Air France: Location: Departures (Transit Zone), Check-in: French Zone.

- British Airways: Location: Departures (Transit Zone).

- DNATA Lounge

- Swiss Lounge

- Lounge Horizon (Swissport): Location: Departures (Transit Zone).

 

Purchase your ticket to Geneva Airport lounges