Geneva Airport Guide to Geneva Airport - GVA

Geneva Airport Facilities and Services

Baggage services

At Geneva Airport there are several services concerning baggage.

Take a look below:

Automatic baggage lockers

At the Railway Station level there’s the automatic baggage lockers service.

The minimum stay is of 6 hours and the maximum 96 hours (4 days).

Service hours: 03:30 am to 00:30 am.

Baggage wrapping

Secure your baggage with the baggage wrapping service.

Fares: From CHF 20.
Location: Check-in level
Contact: geneva@excess-baggage.com
Service hours: 05:00 am to 09:00 pm.

Baggage porter service

A baggage porter service is available upon request.

Location:
Arrival and Departure levels.
Contact: porteur.gva@ch.issworld.com
Please note that reservations must be made upon 24 hours prior your arrival.
Fares: CHF 3 / baggage
Minimum fee: CHF 10.

Lost & found

Have you lost any personal belonging at Geneva Airport facilities? Please contact with the following agents:

Police: +41 22 427 57 90

Service hours: 07:00 am to 07:00 pm.

Cantonal Lost Property Service: +41 22 427 09 00 | scot@police.ge.ch

Service hours: 07:30 am to 12:00 pm - 01:00 pm to 04:00 pm from Monday to Friday.

ATMs and banking service (Banque Cantonale de Gèneve BCGE)

ATMs can be found along Departure level in both public and transit area, and also in the cargo hall.

Contact: +41 58 211 21 00

Currency exchange

Global Exchange Group is the main currency exchange operator at Geneva Airport.
Contact: serviceclient@global-exchange.ch | 0800 00 83 50 (toll free from Switzerland).

Service hours

Departures: 05:30 am to 09:30 pm (main desk).
Arrivals: 06:00 am to 11:45 pm (main desk), 06:30 am to 11:45 pm (second desk).

Location

Arrivals: Transit & public zone
Departures: Transit & public zone

Business services

Business services at Geneva Airport includes photocopy machine, internet and photo booth.

Location: Public zone.
Contact: +41 22 796 84 44 | +41 22 796 12 40
Service hours: According to the airport’s opening hours.

Children’s area

Children’s area at Geneva Airport consists of a kitchen, games and a rest area for both children and families.

On the other hand, baby care facilities are also available (baby-changing corner, nursing area).

Location: Transit zone (Mezzaine).
Contact: +41 22 717 71 92.
Service hours: Daily, from 08:00 am to 08:00 pm.

Key object deposit

This service stands for a key and object deposit counter.

Fares: CHF 10.
Contact: +41 22 817 43 90
Service hours: 05:00 am to 09:00 pm (check-in desk) | 09:00 pm to 11:00 pm (Swissport desk).

Location

- Check-in level (desk no.90)
- Arrival level (Swissport desk)

Meditation room

Relax prior taking your flight at the Meditation room.

Location: Transit zone (Mezzanine)
Contact: gva.chaplaincy@bluewin.ch | +4122 717 75 76.

Post office

Services: Postomat, euros in cash, ticket corner, send money by postal order, SIM card, and general postal services.

Location: Arrival (public zone)
Contact: serviceclientele@post.ch | 0848 888 888
Service hours: Mon-Fri: 07:30 am to 06:00 pm, Sat: 08:30 am to 12:00 pm.

Showers

Want to take a shower? The shower services at Geneva Airport cost CHF 15 and includes shower soap, shampoo and towel. Please note that payment by cash in CHF is only allowed.

Locations

- Welcome desk Swissport (Arrival, luggage area)
- Information desk (Arrival)
- Nursery (Departure, transit area).
Contact: +41 22 717 71 05+

Service hours

- Welcome desk Swissport: Daily, 07:30 am to last schedule flight.
- Information desk: Daily, 07:00 am to 11:00 pm
- Nursery: Daily, 08:00 am to 08:00 pm.

Smoking area

There’s a designated smoking area at Geneva Airport.
The room is equipped with ventilation and smoke extraction.

Fare: Free
Location: Departure (Transit Area).

VIP lounges

VIP Services and Lounges are also available at the airport as well as assistance to passengers with special needs or reduced mobility.

To use the service, passengers should request it previously to the airport or to the airline for the assistance to passengers with special needs.

Lounges at Geneva Airport:

Air France / KLM: Location: Departures (Transit Zone), Check-in: French Zone. Services: Beverages, disabled access, newspapers, TV, Wi-Fi. Opening hours: From 05:30 am to 08:30 pm. 

British Airways Galleries Lounge: Location: Departures (Transit Zone). Services: Newspapers, beverages, printers, copiers, flight monitors, Internet terminals, snacks, TV, Wi-Fi, telephones. Opening hours: From 06:00 am to 10:30 pm. 

DNATA Skyview Lounge: Location: Airside, Mezzanine level. Services: Disabled access, beverages, Fax, newspapers, prayer room, TV, Wi-Fi. Opening hours: From 06:00 am to 08:30 pm. Access fee: CHF 40 / person. 

Swiss First Lounge: Location: Main Terminal, inside security. Services: Newspapers, magazines, printers, copiers, beverages, premium food, snacks, internet terminals, non-smoking, TV, Wi-Fi. Opening hours: From 05:30 am to 09:30 pm. 

Horizon Lounge (Swissport): Location: Mezzanine level. Services: Beverages, disabled access, Fax, Wi-Fi, newspapers, TV. Opening hours: From 06:00 am to 09:30 pm. Access fee: CHF 40 / person. 

Purchase your ticket to Geneva Airport lounges

Services at Geneva Airport include

- Banks, ATMs, Currency Exchange
- Tax Refund
- Post Office
- Dry Cleaning
- Wellness Centre
- Travel Agency
- Showers
- Play area
- Meditation room
- Free Wi-Fi
- Conference rooms
- Internet and printer access and free
- Duty Free
- Fashion & accessories
- Restaurants
- Bars
- Souvenirs and gifts
- Watches and perfumes
- Tobacco shops
- Flowers